Welcome to Harmonize Family Services Ltd. (“Harmonize”, “we”, “our”, or “us”). By accessing or using our website and services, you agree to the following Terms of Service. Please read them carefully.
1. Services Provided
Harmonize Family Services offers licensed group home care, home support, transportation, and specialized services for children and youth associated with Children’s Services and Designated First Nations Agencies. We also provide in-home care and community support programs.
All services are provided in accordance with applicable licensing, accreditation standards, and regulatory requirements.
2. Eligibility
Our services are available to clients referred by authorized agencies or approved through our intake process. All clients must meet the criteria outlined by Children’s Services, DFNA, or applicable partner organizations.
3. Intake Process
To begin services, clients or their representatives must complete an official Intake Form, available for download on our website. Submission of the intake form does not guarantee acceptance into our programs. All applications are reviewed based on availability, need, and eligibility.
4. Privacy and Confidentiality
We are committed to protecting the privacy and personal information of our clients. All information collected is handled in compliance with Alberta’s Health Information Act (HIA) and the Freedom of Information and Protection of Privacy Act (FOIP). For more details, please see our [Privacy Policy].
5. Conduct and Responsibilities
All clients and guardians agree to treat Harmonize staff, facilities, and other clients with respect. Any harmful or unsafe behavior may result in the suspension or termination of services.
Our team commits to upholding professional standards, providing culturally competent, trauma-informed care, and maintaining a safe and supportive environment for all clients.
6. Modifications to Services
We may modify or update our service offerings, website content, or terms at any time without prior notice. Any changes will be effective immediately upon posting. We encourage you to review these terms periodically.
7. Limitation of Liability
While we strive to provide the highest quality care, Harmonize Family Services is not liable for indirect, incidental, or consequential damages resulting from the use of our website or services. All services are provided “as is” and subject to program availability.
8. Contact Us
For any questions or concerns about these Terms of Service, please contact:
Harmonize Family Services Ltd.
Phone: (780) 278- 5113
Email: admin@harmonizefamilyservice.com